FAQ

We are an appointment-only salon to ensure that each client receives the time and attention they deserve.

You can easily book your appointment through our third-party booking site, Vagaro, or by clicking the “Book Now” buttons on our website. Both options allow you to view available time slots and choose a service that fits your schedule.

We kindly ask that you reschedule or cancel at least 24 hours before your appointment. Cancellations or no-shows within 24 hours of the scheduled time may be subject to a cancellation fee of 100% of the appointment price. Thank you for understanding and respecting our time!

If you need to reschedule or cancel your appointment, please do so through Vagaro, either via their website or the mobile app. This allows for a smooth process and helps us manage our schedule efficiently. Simply log in to your Vagaro account, navigate to your appointments, and select the option to reschedule or cancel. If you encounter any issues, feel free to reach out to us for assistance!

We offer Classic, Hybrid, Light Volume, and Mega Volume lash extensions. Classic provides a natural look, Hybrid offers a mix of Classic and Light Volume for a fuller effect, Light Volume gives a more dramatic, fluffy look, and Mega Volume is the boldest, most glamorous option.

Lash extensions typically last between 2 to 4 weeks, depending on your natural lash cycle, aftercare, and lifestyle. Regular fills will help maintain their fullness.

We recommend getting a fill every 2 to 3 weeks to maintain your lash extensions' fullness and keep them looking fresh.

When applied properly by a trained technician, lash extensions do not damage your natural lashes. Following proper aftercare and avoiding picking or pulling at them will help keep your natural lashes healthy.

To extend the life of your lashes: Avoid getting them wet for 24 hours after your appointment. Use oil-free makeup and skincare products. Brush them gently with a spoolie daily. Avoid rubbing, pulling, or using mechanical lash curlers. Sleep on your back or use a silk pillowcase to prevent premature shedding.

We do not recommend wearing mascara, especially waterproof formulas, as they can weaken the adhesive and cause premature shedding. If you wear eyeliner or eyeshadow, use oil-free makeup and remover.

To ensure the best retention: Arrive with clean, makeup-free lashes. Avoid using oil-based products near your eyes beforehand. Skip caffeine to help keep your eyes relaxed. If you wear contacts, consider removing them before your appointment.

A full set of lash extensions takes 1.5 to 2.5 hours, depending on the style you choose. Fills typically take 45 to 90 minutes, depending on how many lashes need to be replaced.

Yes! We use high-quality, sensitive-friendly adhesives and can adjust our application method to reduce irritation. If you're unsure, we recommend a patch test at least 24 hours before your appointment.

A lash lift is a semi-permanent treatment that curls your natural lashes from the root, giving them a lifted, eye-opening effect. Results last 6 to 8 weeks, depending on your lash growth cycle.

A lash tint darkens your natural lashes, giving them a fuller, more defined look without the need for daily mascara. It’s smudge-proof and lasts 4 to 6 weeks.

Yes! Lash lifts work on lashes of all lengths. If your lashes are very short, please schedule a free consultation to see how we can proceed.

Yes! A lash lift is a gentle, chemical-based process that, when done by a trained technician, is completely safe and does not damage your natural lashes.

For the best results: Avoid water, steam, and mascara for 24 hours. Be gentle—don’t rub or pull at your lashes. Use oil-free cleansers to prolong results. Brush your lashes daily with a clean spoolie.

If you’re interested in renting a suite, please contact us directly or fill out our online inquiry form. We’d love to chat and see if our space is the right fit for your business!

Our suites include: A private, fully equipped space 24/7 access for your convenience Utilities and Wi-Fi On-site support and business promotion opportunities

Yes, all suite renters must have a valid license (if required by law), business liability insurance, and a signed rental agreement.

Yes! All of our lash artists are licensed professionals who have completed the necessary state requirements for cosmetology or esthetics. Additionally, they have undergone specialized training and certification in lash extensions, lifts, and tints to ensure safe and high-quality application.

Absolutely! We strictly adhere to all state licensing and health regulations, including proper sanitation, disinfection, and application techniques to ensure a safe and hygienic environment for our clients.

Licensed professionals are trained to apply lash extensions and lifts safely and correctly, reducing the risk of irritation, damage, or infection. Choosing a licensed technician ensures that you receive high-quality results in a clean and professional setting.

Of course! We are happy to provide proof of our state licensing and professional certifications upon request. Our goal is to give you complete confidence in the quality and safety of our services.

Yes! We only use high-quality, professional-grade lash adhesives, extensions, and lifting solutions that are safe for your natural lashes and meet industry standards.

We accept cash, credit/debit cards, and mobile payment options. We do not currently accept personal checks.

Yes! We offer gift cards, which make a perfect gift for any occasion. Contact us or visit our booking site for details.

If you are more than 10 minutes late, we may need to adjust your service or reschedule. Clients arriving 15 minutes late or more may be considered a no-show and charged the full appointment fee.

We do not offer refunds, but your satisfaction is our priority! If you have any concerns, please contact us within 48 hours, and we will do our best to address them. You can view our full refund policy here.

To maintain a relaxing environment, only the client receiving services is allowed in the treatment area. Please arrange childcare in advance, and for safety reasons, pets are not permitted.